Shipping policy
Petsupplieshub proudly offers free shipping worldwide on all orders.
Processing Time
Orders are processed within 1–3 business days after payment confirmation.
Estimated Delivery Time
Delivery typically takes 7–14 business days, depending on your location and local carrier operations.
Tracking Information
Once your order has been shipped, you will receive a tracking number via email.
Please note that tracking updates may take a few days to become active depending on the carrier.
Delivery a
Worldwide Free Shipping
PetSuppliesHub proudly offers free shipping worldwide on all orders.
Processing Time
Orders are typically processed within:
1–3 business days
Processing times may vary during holidays, promotions, or periods of high demand.
Estimated Delivery Time
After shipment:
7–10 business days worldwide
Delivery estimates are not guaranteed and may vary depending on customs procedures, carrier delays, weather conditions, or regional logistics networks.
Tracking Information
Once your order ships, tracking information will be provided via email whenever available.
Customs & Import Duties
Customers are responsible for any customs duties, taxes, or import fees imposed by their local authorities.
Lost Packages
If your package appears lost in transit, please contact our support team. We will work with shipping carriers to investigate and provide a suitable resolution.
Incorrect Addresses
Customers are responsible for providing accurate shipping information. Additional shipping charges may apply for reshipment caused by incorrect address submissions.
Delays
While we strive to meet estimated delivery times, delays may occur due to customs clearance, weather conditions, or logistics disruptions. We appreciate your understanding and patience.
If you have any questions about your shipment, please contact our support team at any time.